Tuesday, May 20

i'm popular!!........ for the wrong reasons ...

another boring entry... you guys may not understand what i am bebelling about, but i really need a place to let it all out...i've created the entry a few months ago, but dare not publish it due to banking secrecy reasons... but heck, where is the freedom of speech....

thanks for being a patient listener.. i mean, reader..... i just hope none of my officemate will read this crap...

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08/05/2008

received an email last few days.....
from the secretarial department... regarding the Early Alert Committee meeting which is chaired by the board of directors and some others, held every week of the month ...............it is a comittee that was established for the purpose of monitoring bad accounts. These are accounts that requires special care, really close monitoring and constant communication with the customer. Otherwise, the tendency of these accounts to become NPL(non-performing loan) or worst, wounded-up ( equivalent to bankruptcy for individuals),would increase.....if so, the RM(relationship managers) in charge of the account will be the first one to be questioned by the board.

Categories

i) Early Alert(early stage) - Accounts highlighted with issues that may cause the deterioration of the business.

ii) Watch List (second stage)- accounts olredi deteriorating and requires super care and monitoring, to avoid them from becoming NPL. A li'l bit careless and it would go to the next stage, the stage of doom.....

iii) Non-performing loans (last stage)- if an RM's account goes to this category,he/she is officially dead meat...

and check out the email.............

now u know why i say i am popular??.......

and those aren't the companies brought in by me, it was all INHERITED.... from SENIORS.....talking bout dumping sites... sheishhh......

and they still **pretend to** wonder why i DID NOT achieve my target last year.........

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Last Friday i got a call from a different department, telling me that another one of my INHERITED accounts have not been paying their monthly collection of collateral.... which is one of the triggers of a deteriorating business.... when i say business here, its equivalent to a company or an account..... the utilisation of their financing is up to the max, one bill overdue, quitting staff, and change of director's phone number....... those are all the bad signs that was only known to me last Friday......

made a surprise visit to the premises this evening..... lucky i made it in time...... lucky it triggered me earlier.... the business are all packed up like they are moving out somewhere already, or more like moving out of business... touch wood touch wood....

so i guess this one will add up to another bad accounts i have under my portfolio... which totals up to 7!!! i think i just broke the record.....

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on the way back from the surprise visit, in the car, with my super duper senior .....

Me : En ***, biler nk reshuffle portfolio.. i dah penat la handle those delinquent accounts....and now another one is adding up to my headache........

En. Senior : Azura, you kene paham, these are the accounts that teaches u about the ups and downs of business.... if you just do corporate loans, chasing after hundreds millions of financing, u wouldnt learn much.....

Me : but i have a target to meet for new accounts, new financing.... how can i find time to solicit a new account when all my time is spent to monitor, reschedule and restructure all these accounts.. it doesn't help my KPI at all...in the end its me whose gonna end up getting only a ciput bonus......and the rest are goyang kaki heppi heppi...

En. Senior : yes, i know... that's where you have to clarify with DCEO la why u didn't achieve your target... notwithstanding the KPI la, i honestly think that you have learned more compared to Zul , Kat and Mohsin.... if u ask them about charge of land, they might be able to answer that... but if u ask them the mechanism of it, how it comes into effect, when does it crystalizes... do you think they know? there's not much that they are learning from corporate loans, because it is not as complicated as SMEs, as what you are doing now... you should be grateful....

Me : i cannot agree more with you En. Zul... I AM learning a lot... in fact i can even confidently TALK to lawyers about documentations now which i dont think i can do when i first join the Bank.... BUT, more than a year, handling these accounts? when the rest only have 1-2, i was handed-down with seven??and yet my target for new loans is at par with them??

** silence**

En. Senior : yea.. seven is a lot.. i agree... don't worry, i think DCEO will soon reshuffle the accounts....

*sigh*